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Shopify CSV: garbled characters (’, é) after import

What's happening: Excel saved the file in Windows encoding, so apostrophes, accents and symbols turn into junk.

How to fix it

  1. In Excel use Save As → CSV UTF-8 (Comma delimited), not plain CSV.
  2. Google Sheets → File → Download → CSV is already UTF-8.
  3. If the junk is already in the file, it has to be re-encoded, not just re-saved.

Not sure which rows are affected? Drop the CSV into the free checker: it lists every problem row by row, in your browser (the file isn't uploaded).

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